unitQ’s software allows companies to discover, analyze, report and manage product quality issues, post-release, across multiple channels. The company uses a combination of ML/NLP/NLU to detect and analyse product quality issues in real time, before they can cause major or irreparable damage.The company leverages public data, omnichannel, public feedback analysis (Facebook, Twitter, app stores, etc.), private feedback (emails, Zendesk type of software, etc.), and with the UnitQ SDK, tracks advanced KPIs, across all major product dimensions.